Privacy Policy

Last Updated: May 9, 2025

This Privacy Policy describes how SuegoFaults (also referred to as "Suego", "Suegonians", "Staticpast", or "Static", "we", "us", or "our") collects, uses, and shares information about you when you use any of our products or services (collectively, the "Services").

1. DATA CONTROLLER

SuegoFaults, operated by Staticpast LTD, is the data controller responsible for the processing of your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at admin@suegofaults.com.

2. INFORMATION WE COLLECT AND LAWFUL BASIS FOR PROCESSING

2.1 Application Information:

  • What we collect: When you apply for membership, we collect information you provide in your application, which may include Minecraft username, Discord username, email address, age verification, timezone, personal interests, and any other information you choose to share.
  • Lawful basis: We process this information based on the legitimate interest of evaluating membership applications and maintaining a safe community environment. For age verification, we process this data to comply with our legal obligation to restrict our services to adults.

2.2 Account Information:

  • What we collect: For approved members, we maintain account information necessary to provide our Services, including login records and account settings.
  • Lawful basis: We process this information based on contractual necessity to provide you with access to our Services.

2.3 Usage Data:

  • What we collect: We automatically collect information about your activity on our Services, including in-game actions, chat logs, server connection data (IP addresses, login times), website interactions, Discord participation, and content creation data.
  • Lawful basis: We process this information based on our legitimate interest in maintaining server security, preventing abuse, and improving our Services.

2.4 Communications:

  • What we collect: When you communicate with us or other Suegonians using our Services, we maintain records of those communications.
  • Lawful basis: We process this information based on our legitimate interest in maintaining community safety and addressing user issues.

2.5 Contributions:

  • What we collect: If you make a voluntary financial contribution, we collect payment information through our payment processors.
  • Lawful basis: We process this information based on contractual necessity to process your payment and our legitimate interest in maintaining financial records.

2.6 Cookies and Similar Technologies:

  • What we collect: Our website uses cookies and similar technologies to collect information about your browsing behavior and preferences.
  • Lawful basis: Where required by law, we obtain your consent before setting non-essential cookies. For essential cookies, we process this information based on legitimate interest.
  • For more information, please see our separate Cookie Policy at [website URL].

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Evaluate membership applications
  • Provide, maintain, and improve our Services
  • Protect the safety and security of our community
  • Communicate with you about updates and events
  • Enforce our Terms of Service and community rules
  • Analyze usage patterns to enhance our Services
  • Archive and document community history and contributions
  • Process financial transactions and maintain financial records

4. INFORMATION SHARING

4.1 Static does not sell, rent, or share your personal information with third parties for marketing purposes.

4.2 We may share information in the following circumstances:

  • With staff members for moderation and operational purposes
  • With service providers who help us operate our Services
  • When required by law or to protect our rights
  • With your consent
  • In connection with a business transfer, merger, or acquisition

4.3 Aggregate, anonymized data may be shared publicly (e.g., community statistics).

5. DATA RETENTION

5.1 We retain different types of personal data for varying periods based on the purpose for which it was collected:

  • Account information: For the duration of your membership plus 12 months after account termination
  • Application information: 12 months for rejected applications; for the duration of membership plus 12 months for accepted applications
  • Communication records: 24 months from the date of communication
  • Server logs and in-game activities: 36 months for security and moderation purposes
  • Payment information: 7 years to comply with financial regulations

5.2 Content created during your membership remains the property of SuegoFaults and may be retained, modified, or repurposed indefinitely after your departure.

5.3 You may request deletion of certain personal information by contacting us, though we may decline this request if we have a legitimate basis to retain the information as outlined in these Terms.

6. INTERNATIONAL DATA TRANSFERS

6.1 SuegoFaults operates globally, and your information may be processed in countries outside the UK and European Economic Area (EEA).

6.2 When we transfer your data outside the UK/EEA, we implement appropriate safeguards in accordance with UK data protection laws, including standard contractual clauses or adequacy decisions.

7. YOUR RIGHTS

Under UK data protection law, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct inaccurate information about you.
  • Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you.
  • Right to Object: You have the right to object to our processing of your personal data based on legitimate interests.
  • Rights Related to Automated Decision Making: You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you.

To exercise any of these rights, please contact us at admin@suegofaults.com. We will respond to your request within one month. Please note that certain exemptions may apply, and we may be unable to fulfill your request in some circumstances.

8. DATA SECURITY

8.1 We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8.2 While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

8.3 In the event of a data breach affecting your personal data, we will notify you and the relevant supervisory authority in accordance with our legal obligations.

9. CHILDREN'S PRIVACY

9.1 Our Services are designed for users 18 and older. We do not knowingly collect information from anyone under 18 years of age.

9.2 If we discover that a person under 18 has provided us with personal information, we will promptly delete it.

9.3 We implement age verification measures during the application process to restrict access to our Services.

10. CHANGES TO THIS POLICY

10.1 We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and, where appropriate, contacting you directly.

10.2 Your continued use of our Services after any modifications indicates your acceptance of the updated Privacy Policy.

11. COMPLAINTS

11.1 If you have concerns about our data processing activities, please contact us first at admin@suegofaults.com so we can address your concerns.

11.2 You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. They can be contacted at https://ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.

12. CONTACT US

12.1 If you have any questions about this Privacy Policy, please contact us at:

  • Email: admin@suegofaults.com
  • Discord: SuegoFaults Official Server